Your digital sales receipt is sent automatically to the email you provided at checkout. You can also view and download receipts from your Account → Orders (log in to the website). If you checked out as a guest, email our support team with your order number and we’ll resend the receipt.

To return an item, please visit our Returns & Exchanges page for the full policy and instructions. Generally, we accept returns on unused, unworn items in their original packaging within 14 days of delivery (please keep tags and original packaging). Start the return by opening a return request in your Account → Orders or by contacting support with your order number — we’ll send a pre-paid label or return instructions where applicable. Note: custom, engraved, or final-sale items may not be eligible for return.

Many of our pieces are limited-run or handmade, so some items may not be restocked. For items that will be refilled, we offer a “Notify me when available” option on the product page — sign up with your email and we’ll alert you as soon as it’s back. For popular pieces, we sometimes produce restock runs; if you want us to consider re-making an item, contact support and tell us which piece you’d like to see again.

We ship to most countries worldwide. Shipping options and rates appear at checkout after you enter your shipping address. For information about delivery times, customs, duties, and restricted destinations, please visit our Shipping Information page or contact support with your destination country and postal code — we’ll advise the available shipping methods and expected delivery windows.